Yes, the technology behind Gollum is pretty amazing. If we had more time to tweek his code, he could become quite an asset to the site.
If you know of anyone who is interested to further develop Gollums capability to automatically learn from the knowledge base in the forums, please let us know.
And keep in mind that Gollum is like a child, don't abuse him just because he has a lot to learn and we don't have time to teach him in a way he understands. After all, Gollum is a reflection of our ability to create him. If we had a mature forum bot that could answer forum questions with much more accuracy, it would be a monumental achievement.
There are interesting questions here:
- Can a bot mine the database to create intelligent answers to questions?
- Can the bot learn from others posts, in near real time?
- Can a bot mining knowledge from the site create sophisticated AIML files (Gollum's brains) automatically?
- What role would moderators have in the learning process for the bot(s)?